Shipping and Returns

If you have any questions about ordering books from the Chelsea Green UK website, please email us at: cgpukweb@chelseagreen.com and we will be happy to help in any way we can. 

How long will my order take to arrive?

We estimate shipping and delivery dates based on the availability of your items. Please allow 2-3 business days for processing.

Please note: Our warehouse fulfils orders Monday to Friday only and will be closed for national holidays.

What is your Returns Policy?

If you’d like to return a product, please email us (cgpukweb@chelseagreen.com) with your name, order number and details of why you wish to return your book. We will be happy to assist with your refund:

  • If you are not completely satisfied with your purchase we’ll promptly exchange your item or refund your purchase price.
  • We will accept returns within 30 days of delivery date. Books must be deemed to be in good condition.
  • Returns apply only to those items purchased from Chelsea Green Publishing only. It does not apply to books purchased via any other bookshop or online.
  • We will only refund shipping if the return is a result of our error in shipping or if an item arrived in damaged or defective condition
    Partial returns on bundles and special packages are not accepted.
  • Due to the digital nature of the product, we cannot accept ebook returns

NOTE: Please ensure that Chelsea Green Publishing UK has approved the return of your order. We will NOT refund orders that are sent to us, without prior email approval. 

Where do I send my return?

Once you have emailed us with your with your name, order number and details of why you wish to return your book, please send your order to:

Website Returns
Chelsea Green Publishing UK
West Wing, Somerset House
Strand
London WC2R 1LA

Please enclose your name, address and order number.