Frequently Asked Questions

If you have any questions about ordering books from the Chelsea Green UK website, please email us at: cgpukweb@chelseagreen.com and we will be happy to help in any way we can. 

Do you ship outside of the UK?

Unfortunately, no. Due to Brexit and the prohibitive costs for shipping and returns, we can no longer send books to non-UK customers. We will be monitoring the situation and hope to be able to fulfil international orders when it is not financially prohibitive to both the publisher and the customer. We suggest that customers outside the UK refer to the following retailers or your local bookshop to purchase Chelsea Green titles:

How to place an order by phone

Phone sales are managed by our warehouse and distribution partner, Grantham Book Services (GBS). More information about GBS can be found here.

Please note:  Due to the current pandemic and remote working initiative,  GBS cannot take credit card payments over the phone and all ‘cash sales’ would need to be paid via bank transfer. 

  • If you wish to place an order, please call the GBS Cash Sales team on: 01206 255777
  • You can also email: cashsales@tbs-ltd.co.uk however DO NOT send credit/Debit card details via email

Can I combine discount codes?

Discount Codes cannot be combined with any other offers (books on sale or multiple discount codes for example).

Who can I contact if there are any problems with my order